Marketplace FAQ

How is a trade created?

There are several ways to start a trade:
A buyer creates a buy offer and receives trade requests from sellers: the trade starts as soon as the buyer accepts one of the trade request And the other way around…
A seller creates a sell offer and receives trade requests from buyers: the trade starts as soon as the seller accepts one of the trade request
Note: If the trade is created as “instant-trade”, then the trade starts as soon as the taker slide the “instant-trade” slider.

Can I cancel a trade?

The buyer can cancel a trade before confirming that the payment is made. Otherwise, you have to open a dispute from the trade chat and a mediator will cancel the trade for you.
Watch out, cancelling a trade impacts your reputation score!
Cancelling is possible with the grey icon at top right of the screen

When is the price of the trade set?

When the buyer or the seller send a trade request.The seller or the buyer may accept this trade request or not.